Seito help guides

Step-by-step guides for using Seito: daily checklists, temperature logs, cleaning schedules, allergen menus, team management and billing.

Getting started

Setting up your business & first site — Create your account, register your business, and add your first kitchen site.
Your account, profile & security — Update your name, change your email or password, manage your sign-in.

Using the daily checklist — Run through opening, service and closing checks with a live progress bar.
Sharing the checklist via QR code — Let staff complete the daily checklist on their phones without a login.
Managing cleaning schedules — Set recurring tasks by area and shift, plus log ad-hoc cleans on the fly.
Logging fridge & freezer temperatures — Record checks per area, per shift, and flag out-of-range readings instantly.
Recording cooking, cooling & reheating — A guided single-process workflow for cook, cool, and reheat in one record.
Logging deliveries — Record incoming deliveries, check temperatures, capture rejections.

Tracking follow-up actions — Every issue — manual or auto-raised — tracked from open to resolved.
Setting up periodic checks — Recurring weekly/monthly compliance checklists with mandatory follow-up.
Shift handover & daily emails — Brief the next shift on what they need to know — on screen or by email.
Understanding the Compliance Report — Your overall compliance score, trend, and gaps drilled by module.
A guide for your Environmental Health Officer — Share this with your EHO ahead of an inspection — what Seito is, what records it holds, and how to request them.
Portfolio overview (multi-site) — Roll up compliance across every site into one strategic view.
Documents & policies — Store certificates with expiry reminders, and attach guidance to checklist items.

Inviting and managing your team — Invite staff by email or 7-day join code, assign roles and site access.
Customising roles & permissions — Fine-tune what Admins, Managers, Supervisors and Staff can do.
Return to work declarations — Record staff illness and clear team members back into food handling.

Setting opening hours & holiday closures — Tell Seito which days you trade so tasks only count on the right days.
Managing allergen information — Build a live allergen matrix and publish it under your own branding.
Printing the allergen matrix — Generate a printable / PDF allergen matrix that matches your branding.
Copying setup between sites & syncing menus — Reuse an existing site's setup at a new one, and keep allergen menus identical across sites.

Billing, sites & how charges work — Per-site pricing, mid-cycle changes, renewals, cancellation and trials.